General Conditions at Hotel Liliana
The confirmation email and the following confirmation deposit constitute a “contract” between the guest and the hotel; both parts have to comply with every point.
Any successive modification will have to be communicated and will be subject to evaluation.
On the arrival day, lunch is included for those who have the full board treatment: in case of late afternoon arrival it is possible to have a replacement lunch on the departure day upon prior notice.
If you have booked the half board treatment the first meal you can have at the hotel is dinner on the arrival day. We also give the opportunity to have lunch instead of dinner upon prior notice given to us.
Not consumed meals in the hotel, as per clients’ choice, won’t be discounted. A packed lunch can be requested as an alternative to the meal in the hotel.
Rooms are available from 12.00 on the arrival day and must be vacated by 10.30 on the departure day.
If Guests need to check in or out at irregular times, it is possible to leave luggage at the reception.
The room is reserved upon payment of 30% deposit of the total cost of your stay; it can be transferred via bank transfer, Postal order or credit card.
This deposit will be fully reimbursed upon written notice via mail at least 21 days prior your arrival day.
From the twentieth to the ninth day prior your arrival, the deposit will be fully retained. From the ninth to the day prior your arrival, the guest has to deposit a further amount equal to 30% of the final balance of the stay.
In case of early departure, maximum 3 nights reimbursement of the room price will be charged as indicated by the “ Usi e consuetudini alberghiere” (I.e. Tourism and Hotel regulations) of the Chamber of Trade of Savona.
The beach service starts from the morning you arrive until the day prior to the departure.
In case of different requests, please contact the management directly by using the Private beach mobile +39 3474875860 Daniela – mail:firstname.lastname@example.org
The balance can be paid by credit card, cheque or cash for sums not exceeding 2999.00 euro.